Koala VPN (hereinafter referred to as “this site”) will comply with the personal information protection law and other related laws, and guidelines. As follows, it will pay close attention to protection of your personal information used for business by CAPEES Limited. (Hereinafter referred to as “the company”).
1. Scope of personal information protection
The personal information acquired by the company is managed in accordance with this site’s privacy policy. However, this company cannot directly manage personal information left as a result of using websites reached by linking advertisement and search services from the service of this site, so it is excluded from the scope of personal information protection. In addition, personal information includes the following contents.
・ Your name, postal code, address, phone number, date of birth, etc.
・ ID, password, e-mail address, IP phone number, communication history, etc.
・ Credit card information, billing information, delinquency information, etc.
2. Purpose of using personal information
For the following purposes, this company will use the personal information acquired through various web-based contents and services provided by this company.
・ Management of services and systems that improve convenience of this site.
・ Provision of documents and information which you request.
・ Response to your various inquiries.
・ Notification of various events, request for questionnaires, introduction of new products, provision of documents, services, etc. and shipment of prizes, etc.
・ Announcement such as public notice, maintenance, important notice, etc.
・ Distribution and delivery of mail magazines, direct mails, and FAX to introduce products and services of the company’s partner that seem to be useful for you.
・ Marketing research and analysis for developing new products and services based on your purchasing contents, etc.
3. Shared use of personal information
If you purchase a license for the company’s product or subscription contract through our sales partner, the sales partner will be able to use the contact information you register on the license on behalf of the company for the purpose limited to providing support services and information related to the product.
4. Method of obtaining personal information
< Obtaining directly >
The company will obtain personal information in a lawful and fair manner, and will not obtain one in an unfair manner contrary to your intention. To that end, this company will obtain your consent or announce the necessary information on this site regarding the purpose of collecting and using personal information.
< Obtaining indirectly >
Regarding personal information to be obtained, the company will check whether the provider has properly obtained it from the person. And upon conclusion of the subscription, it will announce you of necessary information such as the purpose of using personal information on this site.
5. Security measures for personal information
In each service of this site, the company will take appropriate measures to keep your personal information accurate and up-to-date. In addition, we will take full-scale measures to prevent unauthorized access to your information, etc. and prepare necessary and appropriate measures for prevention of leakage, loss, or damage of personal information and for other safety management of personal information. Regarding management of personal information, for example, when personal secret information such as credit card number is to be transferred via the Internet, it can be protected by encryption, such as the Secure Socket Layer (SSL) protocol.
6. Provision of your personal information for a third party
We may outsource some services to other companies, such as website hosting, email distribution, response to your inquiries about products and services, sending of information about this company’s products, benefits, and other services. Personal information disclosed by this company to these companies is only what is required to provide these services. In addition, this company may provide your personal information to the extent necessary for those who perform due diligence (investigation of the corporate affairs) in the case of business reorganization, merger, organization restructuring or transfer of business, etc. However, in providing the information, the necessary and appropriate management of the relevant business operator will be conducted to ensure the safety management of information. Other than the above, this company does not disclose or provide your personal information to a third party without your prior approval. When using personal information jointly with a third party and providing it for an outsourced company, this company separately investigates the provision destination, and concludes necessary contracts such as confidentiality agreements to handle and manage personal information appropriately.
7. Disclosure of personal information
We do not disclose personal information except in the following cases.
・ When disclosing or providing what is obtained by aggregation, analysis, etc. for a third party such as a business partner in the form which cannot identify or specify the individual.
・ When personal information is disclosed or used after discretionally obtaining consent of “user”, etc.
・ In the case of disclosing personal information based on a warrant issued by a court, any other court decision, an order, or laws
・ When there is an inquiry of information from the prosecution, the police, and the
control authority according to the lawful and appropriate procedures
・ When there is necessity to protect human life, body or property and it is difficult to obtain your consent
・ If there is a request that falls under Article 4 of the Provider Liability Act (official name: Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Right to Demand Disclosure of Identification Information of the Senders)
8. Measures for safety management of personal information
・ Personal information shall be used only by authorized persons within the scope of the purpose of the business, and a full-scale measure shall be taken against leakage of personal information such as taking out from the prescribed place of use, transmitting to the outside, etc.
・This company shall have its employees fulfill their confidentiality obligations regarding personal information during work and after retirement.
9. About display of advertisement
・ On this site, advertisements distributed by third parties such as Yahoo Japan Corporation may be placed. In relation to this, cookie information, etc. of users who have visited this site may be obtained and used by the third parties.
・ Cookie information, etc. obtained by the third parties will be handled according to the privacy policy of the third parties.
・ Users can access the opt-out page provided in the third party’s website and stop using the cookie information for distributing advertisements by the third parties.
・ Cookie is a mechanism for saving the information such as use history and entered contents transmitted and received between the browser and the server on your computer as a file when you use a web page.
The next time you access the same page, the operator of the web page can vary its display depending on customers. If you allow the browser to transmit and receive cookies, the website can retrieve cookies from the browser.
For privacy protection, your browser transmits only cookies transmitted to and received from the server of the website.
・ You can select an option for transmitting and receiving cookies from “Accept all cookies”, “Block all cookies,” “User will be notified if cookies are notified. ”, etc.
The setting method differs depending on the browser. Please refer to “Help” menu of the browser for setting cookies.
・ If you select “Block all cookies,” you may not be able to use some services on the Internet such as services which require authentication.
10. Disclaimer
This company is not involved in management of your ID and password. If ID and password are used by a third party due to your carelessness, the registered personal information may be viewed. When using the services, be responsible for use and management of personal information and be sufficiently careful about errors in use or unauthorized use by a third party.
11. Other
To ensure protection of personal information in the future, the company will revise the above policy appropriately based on the business trend in the future. In that case, please note that all updates will be notified on this page.
Supplementary Provisions
Established on: September 1, 2019